Conflict is inevitable, and most people dread addressing it. Most would rather avoid conflict than deal with the issue at hand. Why? Because it makes us uncomfortable, stressed, anxious, angry, frustrated, and helpless. These are not particularly good feelings that we care to address straight on.
Instead of thinking that conflict is destructive, let's look at how it can be constructive so that we feel comfortable dealing with it in the workplace.
As leaders and managers, conflict management involves working together to address everyone's concerns and find a solution. It requires active listening in a disagreement between parties, ...